Change your email address

WebZaras app1 min readUpdated October 17, 2026

Change your sign-in email on Security in Settings. Zaras sends a link to your current address and another to the new one, and nothing changes until you click both.

Change your email

  1. Open Settings → Security and confirm your password.
  2. Press Change email on the web, or tap Email in the app.
  3. On the web, enter your Current password and press Continue.
  4. Type the New email address, then again under Confirm new email address.
  5. Press Continue.
  6. Press Send confirmation on Ready to change your email.
  7. Open the link in the email sent to your current address and press Confirm email change. Do the same with the email sent to the new address, in either order.
The Security page on the web opening with Confirm your password: a Password field and a Continue button
Web — Security asks for your current password first.
Security in the Zaras app opening with Confirm your password: an empty Password field and Continue
Zaras app — Enter your current password, then tap Continue.
The Password and Email cards on Security on the web, with your current email and Change email ringed
Web — Press Change email on the Email card.

What you see

The screen names the new address. Your email address changes as soon as you click both links. Until then nothing has changed.

After the first link, the page says One more step. Open the other email to finish.

To stop it, press Cancel email change on Security. Both links then stop working.

Your current inbox is gone

The change needs the link sent to your current address too. If you can no longer open that inbox, send a ticket from Help & feedback and say so.

Continue does nothing

The two addresses do not match. means the second box differs from the first. Type the same address twice.

Who can do this

Every member changes their own email. No permission is needed.