Fix the burst pipe, book the heater.

Plumbing software to book emergency calls, send estimates and keep the day on one record.

See how it works
A plumber works on a copper water line in an unfinished basement with a water heater behind the pipes.

Plumbing software for a service call.

Follow one leaking water heater through the booking, the visit and the accepted estimate.

Take the call

The job holds what the customer said on the phone and the slot the tech is booked for.

A job in Zaras: Water heater leaking at the base, for Daniel Okafor.

Job #1310

Water heater leaking at the base

Active

Daniel Okafor

Scheduled · Tue, Feb 10, 2026 · 8:00 AM – 12:00 PM · 4h

$104.69

  1. Scheduled
  2. Started
  3. Completed
  4. Invoiced

Job details

Description

Water is pooling around the water heater in the garage. It still makes hot water.

Know the house

The note from the last visit and everything that happened since are on the customer before the tech knocks.

A customer's page in Zaras: Daniel Okafor, with the notes and the latest activity.

Daniel Okafor

Notes

October: kitchen faucet replaced. Water heater is a 2011 gas tank with no pan under it.

Activity

  1. Job created

    Feb 10, 2026, 7:15 AM

  2. Payment$314.07

    Oct 21, 2025, 2:47 PM

  3. Job completed

    Oct 21, 2025, 2:31 PM

View full timeline (11) →

Price the replacement

Build the estimate from your price book. The customer accepts it from the link.

An estimate in Zaras: Water heater replacement, for Daniel Okafor.

Estimate #1560

Water heater replacement

AcceptedJob #1310 · In progress

Daniel Okafor

$2,969.89

  1. Drafted
  2. Sent
  3. Accepted

Work & pricing

service(1 item)$1,050.00

Water heater replacementTax

$1,050.00

material(2 items)$1,645.00

40-gallon gas water heaterTax

$1,380.00

Thermal expansion tankTax

$265.00

Subtotal
$2,695.00
Sales tax (10.2%)
$274.89
Total
$2,969.89

Urgent repairs and planned replacements.

Keep the history behind each call, the repeat visits and the larger jobs.

A service year

Selected jobs for one returning customer

  • Service and repair
  • Planned maintenance
  • Replacements and installations
  1. February Leak repair Service and repair
  2. May Planned drain cleaning Planned maintenance
  3. August Water heater replacement Replacements and installations
  4. November Fixture inspection Planned maintenance

A week for the team

  1. Mon

    Service and repair

    Leak repair

    The reported problem and the notes from earlier visits are on the job before the tech arrives.

  2. Wed

    Planned maintenance

    Drain maintenance

    The visit's notes and photos stay with the job.

  3. Fri

    Replacement

    Water heater replacement

    The accepted estimate, the recorded deposit and the installation details stay on one job.

What carries forward

  • Customer history
  • Visit notes
  • Estimates
  • Invoices

Questions from plumbing teams.

Visit the Help Center

Can I schedule urgent repairs alongside planned plumbing jobs?

Yes. An urgent call goes on the calendar beside the planned work, and the tech sees the customer's history and the notes from earlier visits on the job. For repeat visits, you can set up a recurring job.

Can I use my price book for repairs and replacement estimates?

Yes. The price book prices the repair on the tech's phone, and a replacement estimate can carry optional items the customer picks on the estimate itself, like an expansion tank or a water softener. Every unaccepted estimate stays in one list until the customer accepts or declines.

How do deposits and customer payments work?

Customers pay by card from the invoice you email them, straight into your own Stripe account. A deposit on a water heater replacement is recorded against that invoice, and so are partial payments, cash and checks.

Can I mix residential and commercial work?

Yes. A property manager's account keeps several properties, on the same records as your residential customers. Each invoice carries its own payment terms, such as Net 30. Warranty work is marked no invoice, with the reason, instead of being billed wrong.

What can I bring over from my current system?

Your customers come over from the app you use now or a spreadsheet, along with their jobs and invoices. You check a preview before anything is added, and everything you enter stays yours. See how switching works.

What does setup involve for my crew?

Create the account, add each person with a role, and they sign in on their own phones. The Help Center walks through each step, and the support page has chat, email and the support line when you want a hand.

What does plumbing software from Zaras cost in 2026?

14 days free, no card. Then Solo $39, Crew $79 or Company $149 a month, sized by your team, with everything included. No sales call, no quote to wait on. Start your free trial →

Put your next plumbing job in Zaras.

Every call, visit and invoice for a customer on one job.

No credit card needed to start.

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