Request invite

Get an answer.

Kora, the guide who runs our chat, answers instantly, any hour. A person reads every conversation, and email replies come within 24 hours.

Live chat24/7

Chat with Kora

Product, pricing, and access questions. Answered in seconds, any hour.

Instant · any hourStart a chat
Phone24/7

Call the line

(321) 321-2317

You call us. Kora picks up on the first ring, day or night.

Any hour, no holdNumber goes live with the line
Callback8am–9pm local

Request a callback

We call you. Drop your number below.

By requesting a call you agree Zaras may call this number using an AI voice on a recorded line. Calls happen 8am–9pm your local time.

~2 min inside the window
Email7/365

Email the team

support@zaras.ai

A person reads and answers every message.

Within 24 hours
Support deskResponse windows
Chat24/7Instant
Phone24/7Answers on the first ring
Callback8am–9pm your local time~2 minutes, or your chosen slot
Email7/365Within 24 hours

Kora, our virtual guide, covers chat and the phone. Email goes to a person, and 24 hours is the promise we actually hit.

Questions that come up.

Getting started

How do I get started?
Request an invite. A person reviews fit within about 48 hours and replies either way. If the shape matches, we scope onboarding together and stand up your workspace.
Do you move my data over from my old system?
Yes. Imports from QuickBooks, Jobber, Housecall Pro, ServiceTitan, and CSV are part of onboarding. The team that moves your data is the same team that calibrates the system to your operation.
Do you train my office staff and techs?
Onboarding is guided. We set up your workspace with you and walk the office and the field through their own views of it. Nobody is handed a manual and wished luck.
What does it cost?
Plans are priced by crew size, month-to-month during beta. The full breakdown, band by band, lives on pricing.

When you need help

What if something breaks in the middle of a job day?
Start with chat or the phone. Both answer instantly, any hour, and anything that needs the team gets flagged and handled the same day. Your job day does not wait on a ticket queue.
Can I get help before I’m a member?
Yes. Every channel on this page is open to anyone. Questions about whether Zaras fits your operation, or how access review works, are exactly what this desk is for.
Do you have a help center or docs?
Not yet. Documentation lands with general availability. Until then chat is the fastest path to any answer, and members get guided onboarding from the team.
Can I export my data?
Yes, anytime. Customers, jobs, invoices, payments, all exportable as CSV from your workspace. No support ticket required, no questions asked.

Private beta

Here for the beta?

Support is open to everyone. If what you actually want is in, request an invite. A person reviews fit within 24 hours and replies either way.

Request invite →See pricing

Questions first? Kora answers before you ever apply.

  1. Ask anything
  2. Answered on the spot
  3. A person follows up by email