Tell customers how to pay without card payments

WebZaras app1 min readUpdated October 17, 2026

Without card payments, write your payment instructions under How customers pay you, such as a Venmo or Zelle handle. Customers see them on every invoice while online payments are off.

Add your payment instructions

  1. Open Settings → Online payments.
  2. Type your instructions under How customers pay you.
  3. Press Save.
The How customers pay you card on Online payments on the web: the box for your instructions, with Save below it
Web — Type your instructions under How customers pay you, then press Save.
The Online payments screen in the Zaras app: Connect with Stripe, then the How customers pay you box with Save below it
Zaras app — Type your instructions under How customers pay you, then tap Save.

What you see

Payment instructions saved confirms it. The instructions are Shown on the invoice page and in invoice emails while online payments are off. The customer reads them under How to pay, below the balance.

Nothing is recorded for you when they pay. Record each payment yourself when it arrives.

Who can do this

It needs Manage financial settings, held by owners and admins by default. Others ask an owner or admin under Settings → Team & roles → Roles.