Will an import duplicate my contacts?
No. A contact that matches one already in Zaras uses your existing contact, unless you choose otherwise.
Choose how matching contacts come in
- On Review your data, find Check these details.
- Under Use contacts already in Zaras?, keep Use existing contacts, or choose Add separate contacts.
The question shows only when your files match contacts you have, and says how many match. When none do, the review reads None of these contacts are in Zaras yet, so each one is added as new.
What you see
Imported jobs, estimates and invoices link to your existing contact. The result counts reused contacts apart from what was added, such as 2 existing contacts reused. Removing the import's data keeps them.
A row that repeats another row in your files is imported once. Price book items already in your price book are skipped. Continuing an import never adds a contact twice; a new import of the same files is a separate import, so check Import history first.
Who can do this
Importing contacts needs Manage contacts or Manage business settings. Others ask an owner or admin under Settings → Team & roles → Roles.