Take a payment on a visit

Zaras app1 min readUpdated October 18, 2026

Record the payment on the job's invoice: a visit is never invoiced on its own. Recording logs money you took. It charges no card.

Record the payment

  1. On the job, open the invoice under Related invoices.
  2. Tap Record payment.
  3. Enter the Amount. Lower it for a partial payment.
  4. Pick the Method, the Date and any Notes (optional).
  5. Tap Record payment at the bottom.

No invoice yet? Tap Create invoice on the job, under More if it isn't in the action bar.

A partly paid invoice in the Zaras app, with Record payment first in the action row under the customer
Zaras app — On the job's invoice, tap Record payment.
The Record payment screen in the Zaras app for a partly paid invoice: the balance due, the Amount, and the payment methods
Zaras app — Enter the amount, then tap Record payment.

What you see

The screen says beforehand whether the invoice will be marked Paid or Partially paid. Without signal it reads Payment saved offline — will sync when connected.

Picking Card only records the payment. To charge a customer's card, set up online payments.

The invoice isn't open for payment

The app says This invoice isn't open for payment. when the invoice is still a draft or already closed. Send the draft first.

Who can do this

Recording a payment needs Manage invoices. Owners, admins, office and technicians hold it by default. Others ask an owner or admin.