Remove the data an import added
You can remove the data an import added, in one step. The data you already had stays, and so do your original files.
The rule
Removal is available for up to 7 days after the import finishes, if the imported data hasn't been edited or used by newer work. The date is shown above the button. It removes the whole import at once, or nothing: if any data it added has been edited, or newer work uses it, nothing is removed, and the page says which of these is the reason.
Remove an import's data
- Open Settings → Data import.
- Under Import history, press View details on the import.
- Press Remove imported data…. The line above it gives the date removal is available until.
- Check the import and what it added, then press Remove data. Keep data closes without changing anything.
Right after an import, its result shows the same button. An import that was stopped after adding data is removed the same way. Import details names the person who imported, or reads Not recorded when that isn't known.
What you see
The page reads Imported data removed and The data you already had was kept. It still shows what the import originally added, and when it was removed. Existing contacts the import used stay. Under Import history the import reads Data removed, with what it originally added and the removal date. To bring the data back, import the files again.
If it was the workspace's only import, the Home checklist reads Imported data removed and asks you to choose how to continue setup.
Removal is refused
The page names the reason, and nothing is removed:
- The removal deadline has passed.
- Some imported data has been edited. This import can't be removed as a group. Nothing was removed.
- Newer work uses some imported data. This import can't be removed as a group. Nothing was removed.
- You don't have permission to remove this import's data.
- Finish or stop this import before removing its data.
If the answer never arrives, the dialog reads We couldn't confirm whether the data was removed. Check its status before trying again. Press Check status before removing again. Offline, it reads Reconnect to remove imported data. A CSV import in the Zaras app can't be removed this way: delete those records by hand.
Who can do this
Removing needs the permission for each record type it removes, such as Manage invoices for invoices. Removing a teammate's import also needs Manage business settings. Others ask an owner or admin under Settings → Team & roles → Roles.