Diagnose Tuesday, close out Thursday.

Appliance repair software to book the visit, note the part and book the return trip.

See how it works
A technician kneels at the back of a refrigerator pulled out from its nook in a kitchen and works on the compressor.

Appliance repair software for a service call.

Follow one washer that will not drain through the booking, the visit and the accepted estimate.

Take the call

The job holds what the customer said on the phone and the slot the tech is booked for.

A job in Zaras: Washer will not drain, for Gloria Mendez.

Job #1312

Washer will not drain

Active

Gloria Mendez

Scheduled · Wed, Mar 18, 2026 · 10:00 AM – 12:00 PM · 2h

$104.69

  1. Scheduled
  2. Started
  3. Completed
  4. Invoiced

Job details

Description

Front-load washer stops with water in the drum. It hums and shows a drain error.

Know the house

The note from the last visit and everything that happened since are on the customer before the tech knocks.

A customer's page in Zaras: Gloria Mendez, with the notes and the latest activity.

Gloria Mendez

Notes

November: dishwasher door gasket replaced. Wants a call before any part over $200.

Activity

  1. Job created

    Mar 18, 2026, 8:12 AM

  2. Payment$208.28

    Nov 12, 2025, 1:52 PM

  3. Job completed

    Nov 12, 2025, 1:40 PM

View full timeline (7) →

Price the repair

Build the estimate from your price book. The customer accepts it from the link.

An estimate in Zaras: Washer drain pump replacement, for Gloria Mendez.

Estimate #1562

Washer drain pump replacement

AcceptedJob #1312 · In progress

Gloria Mendez

$416.56

  1. Drafted
  2. Sent
  3. Accepted

Work & pricing

material(2 items)$233.00

Drain pumpTax

$168.00

Steel-braided fill hosesTax

$65.00

service(1 item)$145.00

Drain pump replacementTax

$145.00

Subtotal
$378.00
Sales tax (10.2%)
$38.56
Total
$416.56

Fridge repairs and range installs.

Repairs, return visits and installations stay on the landlord's history for each unit.

A service year

Selected jobs for a landlord with several units

  • Repairs
  • Return visits
  • Installations
  1. March Dryer repair Repairs
  2. June Range installation Installations
  3. September Fridge repair Repairs
  4. December Oven return visit Return visits

A week for the team

  1. Tue

    Repair

    Refrigerator not cooling

    The diagnosis, photos of the unit and the part on order go in the job's notes.

  2. Thu

    Return visit

    Return with the part

    The second visit opens the same job, with no second diagnosis.

  3. Fri

    Installation

    New dishwasher

    The accepted estimate and photos of the finished install stay on the job.

What carries forward

  • Customer history
  • Visit notes
  • Estimates
  • Invoices

Questions from appliance repair teams.

Visit the Help Center

Can I book the return visit when the part comes in?

Yes. The return visit goes on the calendar as a visit of the same job, and the tech sees the diagnosis, the photos and the part noted the first time.

Can I use my price book for repair-or-replace estimates?

Yes. The price book prices the repair on the tech's phone, and an estimate can carry optional items the customer picks, like a new water line or haul-away of the old unit. Every unaccepted estimate stays in one list until the customer accepts or declines.

How do diagnostic fees and customer payments work?

Customers pay by card from the invoice you email them, straight into your own Stripe account. The diagnostic fee is recorded against the repair's invoice, and so are partial payments, cash and checks.

Can I mix residential and commercial work?

Yes. A landlord's or property manager's account keeps several properties, on the same records as your residential customers. Each invoice carries its own payment terms, such as Net 30. Warranty work is marked no invoice, with the reason, instead of being billed wrong.

What can I bring over from my current system?

Your customers come over from the app you use now or a spreadsheet, along with their jobs and invoices. You check a preview before anything is added, and everything you enter stays yours. See how switching works.

What does setup involve for my crew?

Create the account, add each person with a role, and they sign in on their own phones. The Help Center walks through each step, and the support page has chat, email and the support line when you want a hand.

What does appliance repair software from Zaras cost in 2026?

14 days free, no card. Then Solo $39, Crew $79 or Company $149 a month, sized by your team, with everything included. No sales call, no quote to wait on. Start your free trial →

Put your next appliance repair job in Zaras.

Every call, visit and invoice for a customer on one job.

No credit card needed to start.

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