Zaras for Appliance Repair
Same-day diagnosis, parts-on-order tickets, and warranty dispatch.
Summer heat runs compressors flat out — July is the busiest repair month of the year, per a national repair report, with June and August close behind and May and September the shoulder months. The oven crunch before Thanksgiving is real but narrow — a small bump, never the peak. The warranty lane never stops. The record holds all three.
What carries season to season: serial numbers parts history the open ticket.
A fridge that won’t cool, a part that lands two days later, and a warranty claim that closes on the same ticket — history for the tech, the estimate for the office, one thread for the customer.
Fridge not cooling
The diagnostic fee is collected at the door, the compressor part gets ordered against the ticket, and the job stays open with photos and the unit’s serial number attached — not scribbled on a pad that’s gone by Thursday.
Warranty dispatch closes
The claim is documented visit by visit, exactly the way the payer wants it, and the invoice goes out to the warranty company — not the homeowner.
Appliance money comes from two engines — COD repairs that pay the week, and warranty dispatch that pays on its own steady clock. Zaras runs both from the same record.
COD repairs where the diagnostic fee is the floor and the two-visit job — diagnose, then return with the part — is the norm, not the exception.
Steady dispatch volume from manufacturers and home-warranty companies — work that doesn’t care what season it is.
The record, not the whiteboard — every job from first call to paid, with nothing re-keyed into a second system.
Same-day diagnostic slots — booked against the tech closest to the call, with an ETA the customer can see.
Diagnostic-fee collection — charged at the door and credited automatically if the repair goes ahead — no separate reconciliation.
Serial and model history at the door — the unit's own record shows up before the tech knocks, not after.
Parts-on-order states — ordered, expected, landed — a ticket that shows exactly where the job is stuck.
Return visits without re-entry — the second visit opens the same ticket, same history, no re-diagnosis.
Warranty claim documentation — every visit logged to the standard the manufacturer or home-warranty company expects.
Repair-vs-replace estimates — an honest number built from the parts and labor on the ticket, not a guess at the curb.
COD and warranty batch invoicing — COD tickets and warranty batch invoices both flow to the books with no double entry.
Call → diagnose → part → return → paid — every appliance job, one record.
Plans and prices are public on the pricing page — no sales call to get a number.
Yes. Invoices and payments flow straight into QuickBooks — no double entry, no bookkeeper fights.
It’s yours, both directions. Customers, machine serials, and open tickets come in with you when you join — and everything exports, any time.
Yes — property-manager and landlord accounts with per-unit machine history and NET-terms billing run on the same record as your residential book.
Appliance-repair shops running 1–40 crews — from an owner-operator to a multi-truck shop.
We onboard a limited number of shops at a time. Request an invite, fit is reviewed within 24 hours with a reply either way, and accepted shops get guided onboarding — pricebook and customer list loaded with you, not dumped on you.
Private beta
Every plan runs the full operating system for Appliance Repair — diagnosis, parts, return visits, warranty billing, payments. Pick the size that fits the crew you run today.
$49/ month
One tech, one van. Diagnose at the door, order the part, close the loop on the return visit — the record keeps the ticket straight between visits.
from$149/ month
Dispatch at the desk, techs in the field. Same-day diagnostics triaged from one board, every return visit walking in with the ticket’s full history.
Free trial first, month-to-month after — cancel anytime. Full plan detail on the pricing page.
